PRIVACY STATEMENT | Course Kings

GDPR & PRIVACY STATEMENT

Course Kings Data Controller is Kevin Morgan

Position Owner /Managing Director

Course Kings Ltd takes very seriously its responsibility to protect any personal data which is held

And as a result, we have put in place robust procedures to comply with GDPR

Overview

Any personal information or data we are given comes from individuals’ that either work for profit and non-profit organisations to whom they have been given a responsibility as an employee or affiliate of the organisation to either request information on our services or to purchase a service or products, or they are private individual who wish to purchase our products or services. Such individuals provide us with personal information and information about their organisations for purchasing a service or product from us and such information is used by course kings to provide the correct product or service to the individual or company /organisation wishing to purchase a service or product that is offered by Course Kings Ltd. This information gained by either a telephone call made to us through telephone number 07976 829461 or landline 0207 127 4203 (call handling service know as zebra connections. Information is also gained by emails to coursekingsltd@gmail.com or older email addresses areyoutrainedsolutions@gmail.com through our website www.coursekings.co.uk, hosted by wix.com our certificate website www.coursekingscertificates.com and social media platforms linkdin Facebook twitter, denteeze

If we receive data from any new sources, we will update this list. This list is accurate as of 22April 2018

As Course Kings Ltd is a legitimate company who makes a profit from selling its services and products, Personal and company information is required to provide the correct service or product that a client needs therefore an individual that contacts us for information before or while purchasing a product or service assumes that Course kings ltd and its employees/ agents will require relevant information to help them purchase the correct service, product or solution. Any representative of Course Kings Ltd only requires personal date of an individual or company to help them to purchase the correct product /service or solution.

What Data do we Hold?

Course Kings ltd holds the following personal and company data

Individual name

Company name

Individual telephone number, company telephone number

Email address personal and or company

Professional association membership numbers such as GDC, HPC, NMC, GMC, REPS

Date of the call and any date related to a product or service that is being enquired about or purchased.

Data on information related to products the person or company is interested in.

Clients website address

Clients delivery and invoice address

Clients’ accounts department address and details

Clients company registrations number

How we collect information

When you send us an enquiry or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide products and Services we offer

2. To provide our Users with ongoing customer assistance

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations

How we store, use, share and disclose your personal information.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards

set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with you.

We may contact you to notify you regarding our products and services or to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How to withdraw your consent

If you don’t want us to process your data anymore, please contact us at coursekingsltd@gmail.com or send us mail to: Course Kings Ltd 6TH floor International House 233 Regent Street W1B 2QD

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at coursekingsltd@gmail.com or send us mail to:

Course Kings Ltd 6TH floor International House 233 Regent Street W1B 2QD

Data Retention

We may retain your Personal Information and company information indefinitely, as indicated in this Privacy Policy or as otherwise needed to provide you with our products and services. As an example, we may need to provide you or anyone else representing your company with information on when a course or service was purchased, when the course was delivered and reissuing CPD or regulated certificates.

We may continue to retain such Personal Information even after you cease to use any Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our clients and Users, to prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.

We, Course Kings Ltd are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1998 (‘the Act’)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide:

To register you with our website and to administer it.
For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, please contact the data controler as indicated above.

We may disclose your personal information to third parties:

In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is 0207 127 4203 or you can e-mail us At coursekingsltd@gmail.com

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

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The Data Controller , Course Kings Ltd ,6TH floor International House 233 Regent Street W1B 2QD